For Independent Auto Repair Shops
Most independent shops lose 30–40% of customers to silence — not bad service. Automated follow-ups, warranty reminders, and win-back campaigns bring them back.
Shop management software like Tekmetric, Shop-Ware, and AutoLeap are great at scheduling appointments and generating invoices. But the moment the customer drives off your lot, most shops go completely silent.
You replaced the brakes. Three months later the customer has no idea you're thinking of them — until something else breaks and they call whoever's closest.
You know the customer's 2019 F-150 needs an oil change every 5,000 miles. But you never send the reminder, and they forget — or go to a quick-lube chain.
Happy customers rarely leave reviews on their own. Unhappy ones do. Without a prompt at the right moment, your Google rating grows slowly while competitors pull ahead.
A customer who hasn't been back in 8 months isn't gone — they're just waiting to be reminded you exist. Most shops never reach out.
A fully managed system that runs in the background — no software to learn, no campaigns to build, no staff time required.
Automated SMS and email sent within 24 hours of every visit. Personalized to the service performed — not a generic "thanks for your business."
Automated check-ins at 30 days, 90 days, and 12 months after warranty work. Keeps your shop top-of-mind when the warranty period ends.
AI-powered reminders based on your customer's actual vehicle and service history. When their oil change is due, we send the reminder — not a generic "check in" blast.
Automatically prompt happy customers to leave a review on Google or Facebook — at the right moment, with the right message. Builds your rating without lifting a finger.
Customers who haven't returned in 6+ months get a targeted reactivation message. A simple "we miss you" offer can bring back customers you thought were gone for good.
No dashboards to learn. No campaigns to configure. We handle setup, integration, and ongoing management — you run your shop, we handle the follow-up.
Up and running in 5 business days. No disruption to how you already operate.
We integrate with Tekmetric, Shop-Ware, AutoLeap, or any other shop management software you already use. No switching tools — we work alongside what you have.
We set up your post-visit messages, warranty reminders, and review requests. Everything is reviewed and approved by you before a single message goes out.
After a customer visit, the right messages go out at the right time — automatically. You don't have to do anything. We monitor, manage, and optimize the campaigns on your behalf.
Within 30–60 days, you'll see customers returning for service they would have taken elsewhere, more Google reviews coming in, and dormant customers booking appointments again.
Independent shops that run consistent post-visit follow-up typically see a measurable increase in return business. Here is what that can look like for a shop your size.
At $299/month managed service
One reactivated customer per month covers the entire cost.
Most shops see multiple wins within the first 30 days.
One flat rate. No hidden fees. Cancel anytime — no long-term contracts.
Fully Managed Service
+ $3,500 one-time setup fee
No obligation. We'll answer your questions and tell you if this is a fit for your shop.
This is not for dealerships or national chains. It is designed for owner-operated independent repair shops that rely on repeat customers and community reputation.
Good fit
Not the right fit
We build AI-powered automation for businesses that compete on relationships, not volume. Our systems run in the background so you can focus on the work in front of you.
Questions? Email us at marcus@blueoceanapplications.com and we'll get back to you the same day.
A free 15-minute call is all it takes. We will answer your questions honestly — including if we think it is not the right fit for your situation.